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Intensive Care Unit at University Hospital of Northern BC goes paperless

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Two women standing with a tall stack of chart copies between them.
Melanie Baker (left) and Teresa Ward with 5 weeks’ worth of chart copies.

Each month, the busy Intensive Care Unit (ICU) at the hospital in Prince George prints out thousands of pages of test results and patient charts – 5,500 pages or more.

A new project called Turning off Paper, or TOP, aims to help.

By having staff view the information on computer screens instead, the project will save the time and money spent handling, scanning, filing, and shredding paper. It will also help keep patient info more accurate, because it removes the chance of duplicate paper records.

Northern Health is working closely with physicians and staff to make this a seamless change.

“Most of the staff and physicians have been using the electronic lab reports for some time,” says Darcy Hamel, Manager of the ICU. “To see the drastic decrease of wasted paper and not affect how staff do their job has been fantastic.”

Another positive outcome from this change has been less chance of a medical error.

As Darcy says, “With the computer, you’re always looking at the most recent results. There’s one source of truth and you always see the most updated version.”

This change has also let nurses spend more time with their patients. “The nurses don’t need to leave a bedside,” says Darcy, “because computers are more readily available for them to see results.”

In case of power outages, there’s a “downtime” computer with all the latest data — each unit has one available.

Jesse Priseman, Projects and Planning Manager, says, “The goal is that ICU will be the first department at UHNBC to be completely electronic. It’s been a positive change, and we look forward to making other departments more environmentally friendly in 2019.”