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Volunteer translator saves the day in Dawson Creek

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A headshot of George Holland, Operating Room Manager at Dawson Creek & District Hospital.
George Holland, Operating Room Manager at Dawson Creek & District Hospital, recently lived out the Northern Health value of innovation using his German translation skills to help assist a patient.

George Holland, the operating room manager at Dawson Creek and District Hospital, was recently recognized by his peers for living out the NH value of innovation: “Innovation: We will succeed in our work through seeking creative and practical solutions.”

Volunteer translator saves the day

An elderly traveler from Germany needed medical attention in Dawson Creek. She spoke no English and needed someone to translate so she could better understand her situation. George was on the volunteer translation list as an Austrian translator, and he can also speak German.

As soon as he joined the group and started translating, staff noticed the tension leaving the patient and her family.

“They knew where they had to go and what tests were going to happen,” said Donna Anderson, Registration Clerk. “A great experience for our visitors!”

Thank you

Thank you, George, for demonstrating our values and providing exceptional care for patients and visitors!