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QualityCast North: Dr. Shyr Chui on improving MRI image quality at UHNBC in Prince George


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In the final episode of Season 1 of Northern Health’s Physician Quality Improvement podcast, Dr. Chui discusses his work to improve MRI quality and patient experience at UHNBC.

In Episode 10 of Qualitycast North – the final episode of Season 1 – regular podcast host Dr. Shyr Chui sits down to discuss his work to improve image quality in the magnetic resonance imaging (MRI) department at the University Hospital of Northern BC (UHNBC) in Prince George.

MRI is a medical imaging technique used to create detailed images of organs and tissues inside the body. During an MRI scan, the patient must lie completely still in a confined space. This can induce anxiety, which can lead to fidgeting and movement. Any movement during the scan will result in lower quality images, which may require a repeat scan. Repeating a scan is not only expensive; it’s also inconvenient for patients and contributes to longer wait times.

In this episode, Dr. Shyr Chui, a radiologist and the host of Qualitycast North, moves to the other side of the interview table to tell us about his work on improving MRI scan quality and patient experience in the MRI department at UHNBC. Dr. Chui engaged a team of medical radiology technologists, nurses, and clerical staff in a short-term brainstorming workshop. During this event (also known as a kaizen event; “kaizen” is a Japanese word meaning “change for the better”), the team collaboratively developed improvement ideas. The project was successful in increasing the percentage of high-quality scans and providing a better patient experience.

In this episode, Dr. Chui also shares his motivations for starting a podcast, discusses the importance of the right care in the right place at the right time to ensure quality health care, and discloses his dislike of math.

This is our final episode of Season 1 – we will back with new episodes in fall 2022. To listen to the episode, visit the Qualitycast North webpage.